Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

The Workforce View in Europe in 2019 explores employees' attitudes towards the current world of work...

Cloud adoption is growing within the financial services sector. A 2019 study from 451 Research shows...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

Best-in-Class companies are implementing cloud solutions that connect their back-office, ensuring that...

What can and should professional services organizations do now to build a bridge to a new future after...

The average global cost of insider threats rose by 31% in two years to $11.45 million. And the frequency...

Advania is een officiële partner voor 4Industry, het digitale kennismanagement platform voor de productie-industrie....

After nearly two years uncertainty, workers are now more determined than ever about what they will and...

The Behavox Enterprise Conduct and Risk Report, which surveyed 3,000 corporate professionals and 600...

Business is changing quickly, and the need for closer collaboration between finance and HR has never...

Stacks of papers that need to be signed, filing cabinets full of paperwork— these are quickly becoming...

A guide to attracting, managing, and activating top talent. Absence management might seem like a straightforward...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....