Healthcare has a customer experience problem, and it's impacting both care quality and the bottom line. With...

Procurement chiefs must embrace new ideas, new technologies and new models of execution to deliver the...

Payments in 2022 are much different than they were just a few short years ago. From Boomers to Gen Z,...

61% of Senior IT and Digital Leaders believe that human interaction will not be necessary in retail banking...

The Behavox Enterprise Conduct and Risk Report, which surveyed 3,000 corporate professionals and 600...

In today's intensely competitive marketplace, the business world is moving rapidly to online transactions...

Business agility is now a determining factor for success in today's data-driven, fast-paced world. To...

Our digital world is generating a massive explosion of data coming from multiple communication channels....

Everybody talks about making finance processes faster and more streamlined, but what's the most efficient...

Business is changing quickly, and the need for closer collaboration between finance and HR has never...

Modern reverse auctions are a far cry from those of the past. They no longer represent a cutthroat race...

ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...

Many organizations see value in their document-based data and can access structured formats, however,...

Did you know the average annual cost for insider threats is now $11.45M, according to Ponemon Institute?...