The HR Team's Guide to Measuring Business traveller Happiness was created to help people teams better...

Globalisation, increasing competition, the constant need to expand revenue bases while cutting costs—...

Regardless of your industry, you're intimately aware of the many market and industry changes—along...

Stacks of papers that need to be signed, filing cabinets full of paperwork— these are quickly becoming...

Changes are afoot in the ITSM space. Businesses are contending with new ways of selling products and...

In today's digital-first world, information flows from many different sources, between more people than...

The rise of mobility, cloud services and service-oriented platforms have created immense value for IT...

Manufacturers need to act on Sustainability and the best time is now! Read now to discover about securing...

The light at the end of the pandemic tunnel has also illuminated some continued opportunities The tragic...

In the face of pandemic-related losses across all economic sectors, 90% of the businesses TCS surveyed...

Service Performance Insight (SPI), LLC is a global research, consulting and training organization dedicated...

You've been warned about the huge fines, you're aware you have a big task on your hands, and you know...

With the threat of fines, back payment of arrears and potential prosecution – compliance is one area...

What kind of information does an organization's employees need in order to perform their jobs to the...