93% of millennials said that technology was important to them when choosing an employer. If you're in...

Many financial services firms have automated the vast majority of key processes and customer experiences....

The reputation and value of ERP has deteriorated over time because it's too complex, doesn't meet the...

Midsize companies play a key role in the global economy, driving a large share of job creation, economic...

Why optimise payroll? Find out why payroll makes such a good candidate for optimisation. And see how...

Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...

The continuous improvement with the capabilities of business technologies – like cloud computing and...

Managed detection and response (MDR) solutions are the hottest thing in cybersecurity, and the marketplace...

Over the last two years alone, insider security incidents have jumped 47%, with the average cost per...

There's no question that 2020 was a challenging year. The pandemic placed an enormous strain on the global...

Migration to the cloud is not merely a journey, it's a major step toward business transformation—and...

Building a Digital Infrastructure for the Entire Organization Today's business world increasingly demands...

Box and ECM: Key integrations that drive digital transformation Legacy ECM solutions simply can't keep...

ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...