In the last decade, customer relationship management (CRM) platform adoption has increased rapidly to...

To transform manufacturing, transform the workforce. Digital transformation – a key element of what's...

Today, there are many different technologies a line of business department or automation COE are able...

Service Performance Insight (SPI), LLC is a global research, consulting and training organization dedicated...

Before the start of the COVID pandemic, the capabilities of cloud computing and ERP platforms were already...

From personalized healthcare to digital farming, and from energy management to digital governance solutions,...

Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...

For more than three decades, the multi-functional shared services operating model has been transforming...

The world of work is changing. How do you support new employee demands and anticipate the future? Learn...

The case law on electronic signatures is best understood with an appreciation of the legal function of...

Starting a new training programme may seem daunting. Maintaining one that keeps your users engaged, changes...

In the face of pandemic-related losses across all economic sectors, 90% of the businesses TCS surveyed...

It's time to reimagine a new future. The concept of the workplace has changed forever. It's no longer...

The reputation and value of ERP has deteriorated over time because it's too complex, doesn't meet the...