Changes are afoot in the ITSM space. Businesses are contending with new ways of selling products and...

As the world continues to change, media organizations that want to stay ahead must quickly learn how...

Stacks of papers that need to be signed, filing cabinets full of paperwork— these are quickly becoming...

Robotic Process Automation (RPA) is the most effective way to automate any procure-to-pay process. It's...

Today's public sector organizations need to pivot quickly around changing regulations, funding levels,...

No matter how long you've been in cybersecurity, you know vulnerability management is essential to identifying...

It's clear that the economies around the world, have come to a halt—with some industry sectors experiencing...

Sage commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and objectively...

With the threat of fines, back payment of arrears and potential prosecution – compliance is one area...

As data-driven insights cause a revolution in the boardroom, what does this mean for the future of the...

In some kinds of more traditional businesses the finance department tends to swallow as much data as...

The case law on electronic signatures is best understood with an appreciation of the legal function of...

While the idea of Artificial Intelligence (AI) — of machines that can replicate certain types of human...

Service Performance Insight (SPI), LLC is a global research, consulting and training organization dedicated...