Starting a new training programme may seem daunting. Maintaining one that keeps your users engaged, changes...

Data doesn't move itself. People—whether they are negligent, compromised or malicious—move data in...

ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...

Legacy ECM solutions simply can't keep up with the way you work today. Work is more mobile, more collaborative,...

In the shape-shifting wake of COVID-19, companies the world over are renewing efforts to improve operational...

Service Performance Insight (SPI), LLC is a global research, consulting and training organization dedicated...

In today's market, the steps an organisation takes to improve its payroll operations are vital to safeguarding...

In Q1 of 2021, WBR Insights surveyed 100 Chief Data Officers and similar from buy-side and sell-side...

AI allows marketing leaders and their teams to quickly analyze vast amounts of customer data to predict...

What digital maturity exists in finance in EMEA organisations? Is there finance-IT alignment? We set...

How to turn people data into business insights. So you've realised you have an untapped resource that...

Business leaders are placing an increased emphasis on their environmental, social and governance (ESG)...

Businesses can be overwhelmed by data. The challenge is establishing the connectivity and analytics to...

This global payroll survey shows how an often-overlooked function, payroll, has the potential to be the...